Privacy Policy

This policy applies to the use of the website www.maximum90.ca. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this Policy.

We respect your privacy

We adopted this privacy policy (the “Policy”) to be transparent about the data we collect, why we collect it, who we share it with, how you can access it, and how to correct it. In this policy, the terms “MAXIMUM 90,” “we,” “our,” and “us” refer to MAXIMUM 90.

We acknowledge our obligation to manage your data responsibly. We do not sell and will not sell your data to third parties.

The information collected through these different sections is explained in more detail in this Policy. Topics such as how your personal information is used, how and when it may be shared, how you can access and control it, how we keep your information secure, and how to contact us are covered.

To make this Policy as clear as possible, we identified the situations in which a user might share personal information with us. The Policy is therefore divided as follows:

  • Learn more about the organization
  • Buy tickets from the organization
  • Contact customer service

Buying tickets from Maximum 90

When you purchase tickets through Tuxedo (Groupe iCible’s online ticketing platform) on our website, we will collect certain information such as your last name, first name, gender, email address, mailing address, phone number, and payment information.

Why?

We use this information to process the transaction that allows you to purchase the tickets you buy from us, to contact you and keep you up to date about the event for which you purchased tickets, and for statistical purposes.

Legal basis

This information is necessary to perform the sales contract between you and us. It is also necessary for the buyer’s legitimate interests, namely to obtain the tickets purchased from MAXIMUM 90, to ensure we are paid, and to analyze our customer base.

Please note, however, that if you refuse to provide the requested personal information, we may not be able to follow up on your request or process your purchase.

How we use your data

Submitting your personal information through your use of our website is governed by this Policy. As a user of our website, you also agree to respect and protect the personal information of third parties.

More specifically, we use your data for the following purposes:

  • To provide the best possible customer service
  • To communicate for marketing, advertising, or account management purposes

Our use of cookies

When you visit our website, you may provide us with information through cookies or similar technologies.

Cookies are files that contain a small amount of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user’s computer or on the hard drive of another device. They allow us to tailor your user experience each time you visit our website.

Your rights

Data protection laws give you certain rights regarding your information. You may, in particular:

Ask us for access to your data to verify it. Please note, however, that we reserve the right to ask you for additional information to prove your identity;

Ask us to change or correct your data;

Ask us to delete the personal data we hold, unless we are required to keep it to comply with legal obligations, for example;

Object to the processing of your data, unless we have legitimate reasons that override your rights or interests, or if we need to continue processing this data for the establishment, exercise, or defense of a legal claim;

Ask us to restrict the processing of your data if it is inaccurate, if you believe our processing is unlawful, or if we no longer need to process your data but must keep it for legal purposes;

Ask us for your data and personal information in an accessible format;

Withdraw your consent to the processing of your personal data;

File a complaint with the competent authority if you believe we are processing your data in violation of applicable data protection laws.

Access and control of your data

You can review, change, or delete your personal information by emailing us at maximum90@globetrotter.net or through the “Contact” section on our website, or using the contact details available at the end of this Policy. We will respond to your request as quickly as possible. Please provide enough details so we can identify you and respond to your request.

Where your data is stored

Your personal information is hosted in Canada.

How long we keep your data

We will keep all collected information for as long as necessary to achieve the purposes for which we collected it, or for other essential purposes such as complying with legal obligations. We will destroy this data at the end of that period, or if you decide to withdraw your consent. If you request it, once your data has been deleted, you will receive confirmation that your request has been processed.

Age of consent

We do not request or collect personal information from minors under the age of 14.

If you are a parent or guardian and you realize that a minor under the age of 14 has provided us with personal information, please contact us.

If we become aware that we have collected personal information belonging to a minor under the age of 14 without parental consent, we will delete any information that may have been collected.

Competent authorities

If you are not satisfied with our response following a request regarding your personal information, you may contact the Commission d’accès à l’information du Québec, the public body responsible for overseeing personal data management and processing practices in Quebec, or the Office of the Privacy Commissioner of Canada for Canada.

Commission d’accès à l’information du Québec

Address:
Suite 900
2045 Stanley Street
Montréal (Québec) H3A 2V4
Phone: 514 873-4196
Fax: 514 844-6170
Toll-free: 1 888 528-7741

Email: cai.communications@cai.gouv.qc.ca

Website: http://www.cai.gouv.qc.ca

Office of the Privacy Commissioner of Canada

Address:
30 Victoria Street
Gatineau (Québec)
K1A 1H3
Toll-free: 1-800-282-1376
Phone: 819-994-5444
Fax: 819-994-5424
Website: https://www.priv.gc.ca/fr

Information collected

We automatically collect the following information through cookies or similar technologies:

  • Page that led to the website
  • Geographic location
  • Time spent on the website

We collect the following information during an initial contact or as part of your communications with us:

  • Last name
  • First name
  • Email address

Why?

The data collected allows us to analyze how our website is used and accessed, and to enhance its features and optimize it to better meet our users’ needs. This data also allows us to provide quality service and communicate with you to help you easily find the information you are looking for.

Legal basis

This privacy policy is necessary to protect our legitimate interests (improving and personalizing our products and services) as well as yours (answering your questions and enabling you to contact us).

Please note that information collected through cookies does not allow us to identify you personally. Please also note that you can choose to refuse the use of cookies through your web browser.

However, if you refuse cookies, you may not be able to access certain parts or features of our website.

Contacting our customer service

You may want to contact our customer service if there is an issue. During this process, we will collect information such as your:

  • Last name
  • First name
  • Email address

Why?

We use this information to identify you and respond to your questions or requests.

Legal basis

This information is necessary to properly identify anyone contacting us so we can respond to your needs.

Who we share your data with and why

We do not sell our users’ personal information under any circumstances. Your data is shared only under this Policy. However, when you consent to this Policy, we may share your personal information with the following parties:

Third-party providers

As part of our activities, we may need to share some of your data with certain third parties. For example, we may share some of your data with our IT service providers, for the performance of their mandate or the execution of a service contract.

In general, the providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us, such as hosting our website.

However, some third-party service providers have their own privacy policies regarding the information we are required to provide them when we use their services. For these providers, we recommend that you read their privacy policies carefully so you can understand how they will handle the personal information they collect.

Once you leave our website or are redirected to a third party’s website or app, you are no longer governed by this Policy.

List of our IT service providers

Parties with whom it may be legally necessary

We may disclose your information if required by law or if such disclosure is necessary to:

  • Comply with the law or any legal process;
  • Protect the rights or property of MAXIMUM 90;
  • Protect the security of our website, our users, and their data.

Parties likely to be involved in a financial transaction

We may transfer your data following a change of control, merger, liquidation, or other transaction involving MAXIMUM 90. The information required for this process will be used only to complete the transaction, and we will not disclose this information without your consent unless permitted by law. We will take the necessary steps to protect the confidentiality of this information and will destroy it if the transaction is not completed or if its use is no longer necessary for completing the transaction.

Other parties

Please note that you may be led to leave our website by clicking certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Security

To protect your personal data, we take reasonable precautions to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

On our website:

  • Firewall in place

Internally:

  • Regular backups of critical data
  • Limiting access to authorized persons

If you have any questions about the security of your personal data, please email us via the “Contact” section of our website or directly at info@maximum90.ca

Changes to the privacy policy

We reserve the right to change this Policy at any time; please review it regularly.

Unless otherwise stated, changes to this Policy take effect as soon as they are posted on our website. If changes are made, we will notify you of the update so you know what information we collect, how we use it, and under what circumstances we disclose it.

Questions and contact details

If you would like to access, correct, change, or delete any personal information we have about you, file a complaint, or simply want more information, you can contact us at the following details:

MAXIMUM 90
Attention: Person responsible for the protection of personal information
774 boulevard Perron
Carleton-sur-Mer, Quebec
G0C 1J0
Canada
418-364-6822

info@maximum90.ca